BUNDLE 6: Workplace Behaviour & Soft Skills (WRK)

WRK-01: Building Professional Relationships

Develop strong working relationships at work.

You’ll be able to:

  • Build rapport with colleagues
  • Communicate respectfully
  • Strengthen collaboration
  • Improve workplace trust

What’s inside

  • Relationship-building principles
  • Scenarios
  • Quiz + certificate

Part of: Workplace Behaviour & Soft Skills (WRK)

WRK-02: Respectful Workplace Behaviour

Promote professionalism and respect at work.

You’ll be able to:

  • Demonstrate respectful behaviour
  • Avoid workplace conflicts
  • Support inclusive environments
  • Maintain professionalism

What’s inside

  • Behaviour guidelines
  • Examples
  • Quiz + certificate

Part of: Workplace Behaviour & Soft Skills (WRK)

WRK-03: Conflict Resolution Skills

Resolve workplace conflicts constructively.

You’ll be able to:

  • Address disagreements calmly
  • Communicate during conflict
  • Find practical solutions
  • Maintain relationships

What’s inside

  • Conflict resolution frameworks
  • Practice scenarios
  • Quiz + certificate

Part of: Workplace Behaviour & Soft Skills (WRK)

WRK-04: Collaboration Across Cultures

Work effectively with diverse teams.

You’ll be able to:

  • Understand cultural differences
  • Communicate respectfully
  • Improve collaboration
  • Avoid misunderstandings

What’s inside

  • Cross-cultural principles
  • Scenarios
  • Quiz + certificate

Part of: Workplace Behaviour & Soft Skills (WRK)

WRK-05: Emotional Intelligence at Work

Understand and manage emotions in the workplace.

You’ll be able to:

  • Recognize emotional triggers
  • Respond constructively
  • Improve relationships
  • Manage workplace stress

What’s inside

  • EI techniques
  • Practical exercises
  • Quiz + certificate

Part of: Workplace Behaviour & Soft Skills (WRK)